A few weeks ago I held the most incredible session for the hugely talented and experienced Emma C Sykes, the founder and Managing Partner of ‘Care & Reputation‘.
I had been recommended to Emma by an equally talented businesswoman; Alison Porter of Pennywise. Emma had found that working alone, whilst having many positives also has one downside when it comes to business planning and business/brand strategy. It needs a meeting of more than one mind!
“By good fortune I was recommended Carle & Moss as perhaps being just the right mind; this turned out to be correct for many reasons.” Emma C Sykes
Emma is the leader in her field and is rewriting the rule book for customer service and business reputation for brands around the world.
Q: What was your favourite part of the business/marketing/brand planning session?
A: “All of it! But if I had to choose one it was being able to stand back, having the space to think.”
Q: What were the key outputs required for this business/marketing/brand planning session and how did the processes used help you to pin point these?
A: “In the main we covered the next five years for the business and key dates and requirements during this planned time. The process has helped not only define plans [to choose from] but also what is needed in order to get there.”
Q: What advice would you give anyone considering booking their own business/marketing/brand planning session(s)?
A: “Do it! And do the pre homework as quickly as possible, don’t over think it, don’t try and write what you think Carle and Moss want to read and keep it brief.”
Q: Would you recommend Nikki to businesses looking for this service and why?
A: “Without hesitation. Nikki has exceptional talent at getting to the heart of a brand and defining what YOU could be.
She challenges through effective questioning & sparks meaningful discussion.
What is really important for anyone undertaking this process is to understand their own commitment to it and appreciate the hard work will start the very next day, it is not for the feint hearted or for anyone who doesn’t wish to put the hard yards in.
In essence Nikki services would suit:
“Nikki is…
I have loved every moment of this journey so far with Emma and am so excited for what’s next and the work we’ll be doing together over the coming months and years. Watch this space…!